✦ Help · Last updated October 2026
Privacy policy.
What we collect when you buy from, write for or visit WÆSTM, why we need it, and how to get it deleted. In plain English.
What we collect
Only what’s needed
Enough to post your zine, take payment and reply to you.
Your data
Never sold
We don’t sell your data or use advertising cookies.
Want it gone?
Just ask
Email us and we’ll delete what we don’t legally have to keep.
Who we are
WÆSTM is a fat liberation zine published by ReGrowth Learning (“we”, “our” or “us”), a partnership registered in England and Wales. We’re the data controller for the personal information collected through waestm.co.uk.
- Registered office: [Registered office address]
- Email: waestm@regrowthlearning.com
What we collect
- Orders: your name, email address, delivery address, phone number (if you give it) and what you bought.
- Payments: card payments are handled by Stripe. We never see or store your full card number.
- Messages: anything you send us through our contact form or by email.
- Newsletter: your email address and name, if you sign up.
- Pitches and contributions: your name, contact details, your work and any bio or payment details we need to pay you.
- Site usage: if you accept analytics cookies, Google Analytics collects the pages you view, how you found us, your device and browser type and your approximate location (city or country). Your IP address is not stored.
- Technical data: our host keeps short-term server logs, including IP addresses, to keep the site secure.
Pitches about your own life: pieces for WÆSTM may include information about your health, body, sexuality or ethnicity. We only use this to consider and publish your work, with your explicit consent, and you can withdraw it any time before publication.
How we use it, and why we’re allowed to
- To take and post your order, and send order emails. Lawful basis: contract.
- To keep tax and accounting records. Lawful basis: legal obligation.
- To reply to messages, prevent fraud and keep the site secure. Lawful basis: legitimate interests.
- To send our newsletter. Lawful basis: consent. Unsubscribe any time using the link in every email.
- To understand how people use the site with Google Analytics, so we can improve it. Lawful basis: consent, given through our cookie banner.
- To consider and publish your pitch, and pay you. Lawful basis: contract, and explicit consent for sensitive information.
We don’t sell your data, and we don’t use it for advertising.
Where it’s kept
We use a small number of trusted services to run the shop and the site. Each one only gets the information it needs.
| Service | What it does | What it gets | Privacy policy |
|---|---|---|---|
| WooCommerce | Runs our shop and stores orders on our site | Order and contact details | Automattic |
| Hostinger | Hosts our website and email | Everything stored on the site, emails, server logs | Hostinger |
| Stripe | Takes card payments | Name, email, billing address, card details | Stripe |
| Royal Mail Click & Drop | Prints postage labels and tracks parcels | Name, delivery address, email, phone | Royal Mail |
| Payhip | Sells and delivers our PDFs | Name, email, country, payment details | Payhip |
| Brevo | Sends our newsletter | Name and email address | Brevo |
| Google Analytics | Measures how visitors use the site (only if you accept) | Pages viewed, device and browser, approximate location |
Some of these services, including Stripe and Google, may process data outside the UK, mainly in the United States. When they do, it’s protected by approved safeguards, such as the UK–US data bridge or standard contractual clauses.
Deleting your data
To have your data deleted, email waestm@regrowthlearning.com with the subject “Delete my data” and the email address you used. We’ll:
- confirm it’s you, then delete or anonymise your details within one month;
- remove you from our newsletter and contact records;
- tell you if there’s anything we have to keep, such as order records we need for tax for 6 years.
For refunds and returns, see our refund policy.
How long we keep it
- Orders and payment records: 6 years, for tax.
- Click & Drop shipping details: until your order is delivered and complete.
- Messages: 2 years.
- Newsletter: until you unsubscribe.
- Pitches we don’t take forward: 1 year.
- Contributor records: 2 years after publication, or 6 years for payment records.
- Google Analytics data: 14 months, then automatically deleted.
Your rights
Under UK data protection law, you have the right to:
- ask for a copy of the data we hold about you;
- ask us to correct or delete it;
- object to or restrict how we use it;
- ask for your data in a format you can take elsewhere;
- withdraw your consent at any time, for example to the newsletter or analytics cookies.
Email us to use any of these rights. It’s free, and we’ll reply within one month.
Cookies and analytics
Our site uses a small number of cookies to make the basket and checkout work and to keep payments secure. Stripe sets cookies during checkout to prevent fraud.
With your permission, we also use Google Analytics 4 to see how many people visit and which pages they read. These cookies only load if you click “Accept” on our cookie banner, and you can change your mind at any time. You can also block Google Analytics on every site with Google’s opt-out browser add-on.
We don’t use advertising cookies. For the full list, see our cookie policy.
Keeping it safe
Our site uses HTTPS, our accounts are protected with strong passwords and two-step login where available, and only the two editors can see your details.
Under 16s
Our shop and newsletter are for people aged 16 and over. If you’re younger, please ask a parent or carer to order for you.
Changes to this policy
We’ll update this page if anything changes, and change the date at the top. If it’s a big change, we’ll let you know by email.
Contact and complaints
Questions about your data, or want to use your rights?
Or use our contact form.
If you’re unhappy with how we’ve handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
